Customer Education Manager

Job Description

Globe Consultancy is seeking a passionate and dynamic Customer Education Manager to join our team in Gurgaon. In this role, you will be responsible for developing and implementing educational programs that enhance the knowledge and skills of our clients, ensuring they derive maximum value from our services. You will collaborate closely with our product and customer success teams to create engaging training materials, workshops, and webinars that address the specific needs of our diverse client base. As a Customer Education Manager, you will leverage your expertise in adult learning principles and instructional design to deliver impactful training sessions, both online and in-person. Your goal will be to foster a culture of continuous learning and improvement among our clients, helping them to achieve their business objectives more effectively. You will act as a key liaison between customers and internal teams, gathering feedback and insights to continually refine our educational offerings.

Benefits

• • Competitive salary and performance-based bonuses. • Comprehensive health and wellness benefits. • Opportunities for professional development and certifications. • Flexible work hours and a supportive team environment. • Employee recognition programs and team-building activities.