- Customer Success Manager
Customer Success Manager
Phoenix Consultants • Gurgaon
₹600,000 - ₹1,000,000
Job Description
Phoenix Consultants is seeking a passionate and experienced Customer Success Manager to join our growing team. In this role, you will be the primary point of contact for our clients, ensuring they receive maximum value from our services. You will help clients navigate our solutions, provide training, and offer ongoing support to foster strong customer relationships. Your success will be measured by customer satisfaction, retention, and the overall growth of the accounts you manage. As a Customer Success Manager, you will have the opportunity to work closely with cross-functional teams including sales, product development, and marketing. You will advocate for our clients internally, sharing their feedback to help shape our offerings. If you thrive in a dynamic environment and are committed to helping clients succeed, we want to hear from you!
Benefits
- - Competitive salary and performance-based bonuses. - Health insurance coverage. - Flexible working hours and remote work options. - Opportunities for professional development and career advancement. - A vibrant work culture with team-building activities and events.
Job Details
Job Type
Full-time
Salary Range
₹600,000 - ₹1,000,000
Location
Gurgaon
Posted
Feb 1, 2026
Experience in years
Mid
Work Type
onsite
Remote Work
Remote-friendly
Phoenix Consultants
Phoenix IT Consultants extend their augmented business practices in the domains of recruitment and information technology solutions. Area of focus being ERP, CRM, and web technologies, the company has immense experience in catering to varied industrial verticals like Automotive, Aerospace, Manufacturing, Software, recruitment, and outsourcing. As IT consultants and outsourcing experts, expert handlers are outsourced to handle Multi-domain Projects for numerous partnering corporate associates. With a varied range of It expertise, resolving complicated scenarios and successful completion of multi-vertical projects is the highlight aspect of Phoenix as a consultancy. As an Infotech with expertise in multiple domains, Phoenix devise customized solutions, integrated with IT to achieve maximum operational excellence. Executive search, selection, talent acquisition and permanent staffing are all comprehensively covered under Phoenix IT Consultants Pvt Ltd. Recruitment challenges fade with excellent RPO solutions, offered in synergy with the latest tools and technologies. The dedicated team of recruiters at Phoenix gleam in different areas of expertise. This ensures provision of Talent Intelligent Solutions and be resourceful in project consulting. Phoenix IT Consultants is recognized as an industry leader, offering certified training courses for team upgrade and individual skills enhancement. Irrespective of your professional journey, whether freshers or managerial roles, Phoenix IT Consultants bring authorized courses, inducing a progressive career. So, if you are looking at offshore project management, career upgrade or outsourcing the right talent, let Phoenix IT Consultants help you with a wide range of recruitment services and digital IT solutions.
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